The hotel was built in 1994 and consists of 240 rooms spread over 12 floors, of which 16 are suites. Various facilities are available to guests including a stylish foyer with lifts, safes, a cloakroom and a 24-hour reception desk. In addition, there is a TV room, several shops, a café, 2 cosy bars and 3 air-conditioned à la carte restaurants with separate non-smoking areas and highchairs for infants. A conference room and Internet access are available for business guests. There are room and laundry services available. The hotel has its own parking facilities for guests arriving by car as well as a play area for children.
This elegant luxury hotel is centrally located, close to the Tower of London and Tower Bridge. Many more of London's top tourist sights as well as scores of shops and entertainment venues are located in the vicinity and may easily be reached on foot or by making use of the extensive public transport network. The nearest golf course is located approximately 24 km from the hotel.