It is a deluxe city hotel with sophisticated surroundings, blending the typical warmth of the island with uncompromising hospitality. There are 248 rooms in total, spread over 18 floors. It has a lobby with 24-hour reception, 24-hour check-in/check-out service, hotel safe, currency exchange facility, lift access, restaurant, conference facilities, Internet access (subject to fees), as well as room (available 24 hours) and laundry services (both subject to fees). The hotel also has a bar called the Metropole café. Parking facilities are available to guests arriving by car.
The hotel is located on the left hand side of the circle, only 32 km from the airport and 20 minutes from the beach. It is situated in the heart of Phuket, and offers easy access to downtown shopping plazas and exotic local market places. Restaurants, bars, exciting nightlife, links to public transport and the bus station can all be found in the immediate vicinity. Kao Rung, Sapanhin and Koh Silae are all about 1 km away.