Guests are welcomed at the 24-hour reception, which offers a cloakroom and lift access to the upper floors. The hotel also has a café, a conference room and a banquet hall for weddings and other events. Wireless Internet access is available and there is a car park for those arriving by car.
Hotel Amber is situated 2 kilometers from the Old Town City Center, Gdansk. It is 2km away from the main bus and train station and 12km from the airport. The football Stadium is 2.8km from the hotel.