The architecture of this city-hotel is a mixture of traditional and modern design. It is air-conditioned and has 62 rooms in total. Services include a reception lobby with a 24-hour reception desk, a hotel safe, currency exchange facilities, lift access, 2 cafes, a kiosk, a bar, a restaurant, conference facilities, Internet access and parking facilities that include bicycle storage.
The hotel is located on Far Avenue, in the centre of Fez, close to many shops, restaurants and clubs. Bus shuttles are located throughout the area, each lying about a 5-minute walk from the next. There are many tourist attractions and points of beauty for guests to explore near to the hotel: Mouzer Lake is a 20-minute drive, Ain Chkef forest is just 5 minutes away. Medina can be reached in 10 minutes by car or public transport.