The resort is a comfortable hotel for both families and romantic holidays. Services include express check-out, room service, free parking, meeting facilities, laundry service, a TV lounge with satellite TV, luggage storage and a currency exchange. The property comprises 65 guest rooms including disability-accessible rooms and non-smoking rooms. The establishment also offers a lobby, a car, a restaurant, wireless Internet access and bicycle hire.
The hotel is located in the heart of the Copper Canyon, near the top of the canyon system. Creel is located near the gondola, the Cave of the Chinese and the city of Chihuahua.