The lower four floors of the building is a shopping mall and up-scale restaurants, banks, a book store, a convenient store, clinics are there. Lobby is located on the 26th floor of Shinagawa East One Tower. The reception is small but it makes us feel spacious due to the seven floors height atrium. Artificial water stream runs through the lobby floor and guests can cross it by a small bridge to go to the restaurants. Its interior designing is work by an Italian designer. Fitness gym is open for 24 hours. Hotel provide unique service called "The Dinning Room Passport" (charged). With this passport, guest receives exclusive service like club lounge such as complimentary buffet breakfast, complimentary drink from team menu during day time(10:30-22:00) and complimentary evening beverage and snacks at evening(17:00-19:00) served at "The Dinning Room" on 26th floors.
The hotel is only one minute walk from JR Shinagawa station and is connected by a pedestrian bridge, called "Sky Walk" from Konan Exit of the railway station. It is very convenient location accessing inside and outside Tokyo. Bullet Train (Tokaido Shinkansen) bound for west; Nagoya, Kyoto and Osaka, stops at Shinagawa station. It is 20 minutes train rides to Haneda Airport. From Narita International Airport, Airport Limousine bus stops at the hotel everyday and JR Narita Express trains stop at the railway station. JR Yamanote Line serves to major areas of Tokyo. 86 kms to the airport (narita international airport) 15 kms to the airport (haneda airport) 1 minute walk to the nearest metro station (shinagawa(keikyu line)) Close to the station (shinagawa) 1 minute walk to the nearest bus stop 8 km to the nearest fair site (tokyo big sight)