The family-friendly eco hotel has two dining rooms, a living room, wireless Internet access, and a meeting room with a capacity for 200 people. There is also a reading room, international bar, library and laundry service. The charming country house offers 55 guest rooms in total, and further facilities include a lobby with hotel safe and lift access, and a garage.
The biological reserve of Huilo Huilo is located 860 km south of Santiago, in Region de los Rios in the middle of the Patagonian Andes. The hotel is around 55 km from the Panguipulli Neltume international road.