The hotel offers a wide range of facilities assuring its guests a comfortable stay. It comprises fully-fitted accommodation units, a wide range of leisure facilities and dining venues including a restaurant for guests' convenience. Free wireless Internet access and free transfers to the airport and bus station are also provided. Guests are welcomed in the lobby at the 24-hour reception which offers a 24-hour check-out service and a hotel safe. Currency exchange facilities are also offered and guests can relax in the TV lounge. Conference facilities are available for those looking to hold an event at the hotel. Room and laundry services are provided, and there is a car park and garage for guests with vehicles. Bicycle hire and car rental services are also available at this hotel. A tour desk helps guests with trip planning.
The hotel is located on national route number 6, near the Royal Palace and next to the stone bridge over the Siem Reap River. It is conveniently situated 6 km away from Angkor Wat and only 1 km away from the Old Market. The city centre is around 500 m away as are bars and pubs. Shopping outlets at the Kids Plaza supermarket can be found some 300 m from the hotel. It is 5 minutes by tuk-tuk or car from the bus station and 30 minutes by tuk-tuk or by car from the boat station. Siem Reap International Airport is conveniently located approximately 7 km away and is reachable within a 20-minute drive by taxi or tuk-tuk.