The hotel features 101 enticing rooms and spacious suites, as well as stylish facilities, such as restaurant and bar, conference rooms, and enthusiastic, committed members of staff to make guests' stays truly memorable. Further facilities available to guests at the air-conditioned hotel include a lobby with a 24-hour reception, currency exchange facilities, lift access, a cafe, room and laundry services, and a car park.
Centrally located in the heart of Cairns, the hotel is close to the Convention Centre, Reef Casino, Great Barrier Reef departure terminals, Esplanade Lagoon, Foreshore Promenade and Cairns Central shopping complex. Barlow Park is roughly 1.1 km from the city hotel and Mount Whitfield Conservation Park is around 4.4 km away. Cairns Airport is approximately 6 km from the city hotel.