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The hotel is tastefully furnished with a spacious lounge, conference room and banqueting facilities, and offers a well-trained and experienced staff who will make guests' stay comfortable. The air-conditioned establishment comprises 43 guestrooms and has a lobby with 24-hour reception and check-out service, hotel safe, currency exchange facilities and lift access. Additional facilities on offer at the city hotel are a café, WLAN Internet access (for a fee), room service (for a fee), laundry service and a car park.

All rooms feature an en suite bathroom with shower, bath and hot water, individually controlled air conditioning, minibar, international direct dial telephone, cable TV and Internet access. Further standard features include hairdryer, double or king-size bed, a safe, ironing set and tea and coffee making facilities.

A breakfast buffet is served each morning, whilst lunch is offered à la carte and from a set menu. Dinner is available from a set menu.

Guests can play a game of darts at the hotel.

From Noi Bai International Airport to the hotel, an airport taxi can take guests past the Thang Long Bridge and Pham Van Dong Road. Turn left into Cau Giay Road. Continue straight to Kim Ma Street and then to the one-way street Nguyen Thai Hoc. Continue to Cua Nam and Phan Boi Chau. Then turn left to Tran Hung Dao Street toward the Cultural Palace. Turn left to reach the hotel at the first gate on the right side.