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The hotel combines traditional warmth and 21st century convenience with personalised service for business and leisure travellers. The hotel, Italian Renaissance in architectural design, opened in 1924 as The Olympic. The beautifully restored 450-room hotel blends classic ambience and Italian renaissance architecture with state-of-the-art amenities. It is also listed on the National Register of Historic Places. The air-conditioned hotel offers complimentary wireless Internet access in the lobby and Terrace Lounge café, antiques and original art in guest rooms and public areas, the Terrace-Piano bar, as well as complimentary hot coffee and tea in the lobby. The lobby also provides a 24-hour reception and check-out service, lift access and a hotel safe. Guests can dine in the hotel's excellent restaurant and take advantage of both room and laundry services. There are also conference facilties for those travelling on business and a hotel garage where those arriving by car may leave their vehicle. This hotel participates "Green Partnerhip Program".

All rooms are fitted with an en suite bathroom with bathtub, shower, hairdryer and terry bathrobes. Other in-room amenities include complimentary high-speed Internet access, an alarm clock and AM / FM radio with CD player, down pillows and duvets, privately stocked refreshment centre, 2 or more multi-line telephones, satellite TV and a safety deposit box. In the interest of comfort and convenience, each room is also fitted with tea and coffee making facilities, an ironing set, either double or king-size beds, air conditioning, heating and either a balcony or terrace. A twice-daily housekeeping service and evening turndown service is offered.

The hotel has 2 full service restaurants. The first one featuring seasonal Northwest cuisine and wines, serves breakfast, lunch, afternoon tea, and dinner. The second one is a Seattle's pre-eminent oyster bar and seafood restaurant, serves lunch and dinner. In addition, in-room dinning is available 24 hours.

The hotel offers complimentary use of the gym with heated pool, large hot tub and dry saunas in both men's and women's locker rooms, as well as state-of-the-art cardio and weight training equipment. Massage, as well as health and beauty treatments are also available for an additional fee.

Shuttle busses run continuously around the clock with service to downtown Seattle, suburbs and outlying communities. At the airport, the Ground Transportation Information Booth is located on the third floor of the Sea-Tac parking garage.