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The family-friendly hotel consists of a total of 130 rooms. Guests are welcomed in a lobby with 24-hour reception and check-out services, while further facilities include air conditioning, lift access and a TV lounge. The meeting options include conference and seminar rooms for small groups. The hotel also offers WLAN Internet access, barbecue grills and the on-site parking is complimentary.

In addition to air conditioning and free local calls on direct dial telephones, the guest rooms feature electronic/magnetic keys and coffee/tea makers. The en suite bathrooms come with a shower/bathtub combination and a hairdryer. Further in-room amenities include Internet access, a fridge, an ironing set and central heating.

A complimentary continental breakfast buffet is served each morning.

The hotel has an outdoor pool. Ober Gatlinburg Ski Resort and Amusement Park is about 13 km away and there is a golf course about 12 km away.

From Knoxville: Take the I-40 East to Highway (Hwy) 66 (Exit 407). Take Highway 66 South to Sevierville and US 441 Parkway. Take the US 441 Parkway South to Pigeon Forge. The hotel is located between two sets of traffic lights, on the east side of the parkway beside O' Charley's Restaurant.