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This vibrant hotel offers beautiful views of Downtown from the 343 guest rooms on 16 floors, complete with contemporary touches and modern amenities. The hotel offers security staff, complimentary toll-free calls and voicemail, a business centre with conference facilities, and an airport shuttle (for a fee). Guests are welcomed to the family-friendly eco hotel in a lobby with 24-hour reception and check-out services, and there is a cafe, bar, pub and a restaurant on-site. The air-conditioned business hotel also provides wireless Internet access, room service and a laundry service (fees apply). Guests arriving at the city hotel by car may leave their vehicle in the car park or garage.

Guest room bedding on the double or king-size beds includes down comforters, custom duvets and cotton-rich linens for a comfortable night's stay. Each room features vibrant colours, and innovative connectivity panels that allow the guest to check-in and then plug in all electronic devices. The rooms offer complimentary high-speed wireless Internet access, flat screen TVs and ergonomic chairs with swivel desks for added comfort. An en suite bathroom with shower, bathtub and hairdryer, a direct dial telephone, radio, mini fridge, tea and coffee making facilities and an ironing set also feature in all rooms as standard. The rooms have air conditioning and central heating.

There are on site restaurants serving a continental breakfast buffet as well as buffets for lunch and dinner. Set menu and à la carte options are also available for lunch and dinner.

The hotel features indoor and outdoor swimming pools (one heated) and a sun terrace with sun loungers laid out for use. Guests may also relax in the hot tub or sauna, or work out in the state-of-the-art gym.

The attached parking garage offers self or valet parking. Each requires an additional fee. The front desk and market centre are available 24 hours a day.

From the Chattanooga Airport, take 153 South to Interstate 75 South to Interstate 24 West to Highway 27 North. Exit at 1A (MLK Blvd/Hwy 316) and turn right. Then turn right onto Carter Street and the hotel is located two blocks down on the left.