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This stylish and contemporary city hotel, despite having only opened in May 2002, has won a number of awards including an AA Rosette and RAC dining award. It comprises a total of 93 rooms on 4 floors and includes an entrance hall with 24-hour reception, lift access, air conditioning, a bar, a café, a pub, a restaurant, conference facilities and car parking. Complimentary Wi-Fi is available throughout the public areas. A laundry and dry cleaning service, a baby-sitting service (on request), room service, access to business and secretarial services, early arrivals, late departures, luggage storage, a currency exchange facility, and assistance with onward travel arrangements are all readily available.

The spacious bedrooms are well appointed and warmly decorated, each with an en suite bathroom. They all have a direct dial telephone with voicemail messaging, cable TV, tea/ coffee making facilities, Internet access, a double bed, central heating, a trouser press and a hairdryer.

The hotel café/ bar serves a variety of bar food to suit all tastes and is open daily. The award-winning restaurant The Bistro is a real treat. Overlooking the famous Derry City Walls, the Bistro at the hotel restaurant provides a contemporary and stylish setting that is appealing to residents and locals alike. Both full Ulster and continental breakfasts are served in the Bistro. The imaginative lunch and dinner menu is a fusion of local and International influences and this award-winning Bistro has become a very popular choice amongst the local Derry community. Completed by a comprehensive wine list, and with the friendly service of professional staff, this is the ideal place to relax and enjoy a great dining experience.

For health and fitness conscious guests the hotel offers a cleverly designed addition to its facilities. Located on the 4th floor, with unobstructed views of the city walls, and the bustling city below, the fitness suite is equipped with the more popular cardiovascular exercise machines, including treadmill walkers, rowing machines and stationary bikes, as well as a selection of free weights. Following the exercise routine relax and soak up the heat in the sauna. Please note that the fitness suite is only for use of hotel residential guests and children are not permitted in this area, as it is unsupervised.

From the bus station, go through the arch onto Ferry Quay Street and proceed to the Diamond. At Diamond, take the 2nd exit, straight through onto Butcher Street. The hotel is located on the right-hand side. By car, follow signs for the city centre and Craigavon Bridge. At the junction for Craigavon Bridge, turn right and follow the signs for the city centre. At end of the bridge take the 2nd exit at the roundabout onto Carlisle Road. Go through the arch onto Ferry Quay Street and proceed to the Diamond. At Diamond, take the 2nd exit, straight through onto Butcher Street. The hotel is located on the right hand side.