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The hotel was designed to meet the expectations of all business travellers. This city hotel was renovated in 2009 and consists of a total of 181 distinctive and elegant rooms. Facilities include conference facilities consisting of 8 meeting rooms equipped with the latest technology, a ball room, café, rooftop bar with magnificent scenery and an à la carte restaurant. Guests are welcomed into a lobby with a 24-hour reception. Further facilities include air conditioning, a currency exchange facility, cloakroom, lift access and a children's playground. WLAN Internet access and a garage are also available, while guests can make use of the room and laundry services for a fee.

Guests will feel the difference upon entering the rooms. Each comes with an en suite bathroom/WC featuring a specially designed shower and bathtub, lighting, open window system, telephone with double line and answering machine, hairdryer, magnifying mirror and cabinet. The rooms are decorated with paintings by famous artists and have modern writing tables and stylish design products, such as an LCD TV with satellite/pay TV channels and a luxury minibar. Further features include adjustable air conditioning (central system), an electronic private safe, a spacious and practical wardrobe, and either double or king-size orthopaedic bed and pillows. Guests can also make use of the natural textile products, spacious and comfortable working area, tea and coffee making facilities, WLAN Internet access, data port and special electronic door system.

The meticulously decorated Alesta restaurant serves an open buffet breakfast and dinner. Guests experience true dining pleasure in an institution of Istanbul. The Patrisa Brasserie-Patisserie serves some of the best examples of Italian cuisine and tasty sweets and cakes in a new venue with a fascinating atmosphere. Lunch and dinner are also available à la carte.

In the hotel's 5500 m² spa centre, guests who value their health and beauty are treated by professional specialists and with quality products and materials. The hotel also has an indoor swimming pool with poolside snack bar (for a fee), sun loungers, gym, sauna and steam room. For an additional fee, guests can enjoy a massage.