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The resort offers several different levels of comfort to fit guests' budgets and expectations. Integrated with the natural contours of the island and its geological structure, the resort uses local wood to give a tropical island feel to the building. The hotel balances environmental harmony with the latest modern amenities. Facilities include a lobby, 24-hour check-out service, a hotel safe, newspaper stand, hairdressing salon and TV lounge. There is also a bar, pub and breakfast/dining room. Room service and laundry service (both for a fee) are also available.

The rooms offer an en suite bathroom with a shower and hairdryer, satellite/cable TV, a safe, minibar, tea and coffee making facilities and a balcony or terrace.

The hotel has its own diving centre. Massage treatments are available for a fee.

The resort can be reached either by car, by train or by bus. From Bangkok's Hua Lamphong Railway Station there are trains to Phun Phin departing 10 times daily. The train station nearest to the resort is named Surat Thani. Air-conditioned buses depart from Bangkok's Southern Bus Terminal to Surat Thani province every day. It is also possible to get to the resort by plane, with 2 daily flights connecting Bangkok with Surat Thani, or on the high-speed catamaran ferry.