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The 93-luxury-apartment city hotel, which includes 14 penthouses, features a ground floor all-day dining restaurant and conference facilities available through 1 on 1 Events Centre in Gateway. In addition to these facilities, there are three floors of A-grade office suites and a retail piazza designed with beautiful gardens and water features. Other facilities available are 24-hour security, a reception and check-out service, baby-sitting facilities, room and laundry services (fees apply) and secure free parking. This hotel enjoys an ideal location for both business and leisure travellers. The fully air-conditioned establishment also comprises a lobby, hotel safe, cloakroom, lift access, a café and a bar. Internet access is available for a fee.

The apartment hotel offers accommodation to suit all needs in any of its spacious suites, apartments or penthouses. Textured wallpaper, hot chocolate, signature chairs and a private balcony complete with outside furniture are just a few of the extravagant features that give this hotel personality and add to the luxurious experience. The en suite bathrooms are fitted with a shower, bath and hairdryer, and the bedrooms with a king-size bed. Standard in-room amenities include a direct dial telephone, satellite/cable TV, radio, Internet access, safe and balcony or terrace. The kitchenettes are equipped with a minibar, microwave and tea and coffee making facilities. The air conditioning and heating are individually regulated.

The hotel features a pool and parasols. Golf fans may like to visit the Mount Edgecomb golf course some 8 km away from the hotel.

24 hour reception services.

From Durban International Airport take the N3 north bound (towards the North Coast and Stanger). Then take the Umhlanga, Phoenix and Mount Edgecombe off ramp. Turn right at the traffic lights and follow the appropriate signage to Gateway Theatre of Shopping. Take the Umhlanga Rocks Drive turnoff. At the top of the bridge turn left. At the 2nd traffic circle turn left into Centenary Boulevard and then left into Palm Boulevard. The hotel will be on the left-hand side.