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This air-conditioned hotel comprises a total of 169 rooms, including 12 suites, 16 apartments and 2 wheelchair-accessible rooms. In the lobby there is a currency exchange desk. The hotel also has a bar, a nightclub, a restaurant, a conference room and a car park.

The unique rooms provide the comforts expected in a hotel of this category. Each carpeted room is fitted with a minibar, a kitchenette, a microwave, a small fridge, satellite/ cable TV, a direct dial telephone, an en suite bathroom with hairdryer, and Internet access/ WLAN. Further fittings include tea and coffee-making facilities and self-programmable wake-up call facilities.

Breakfast is served every morning. Lunch and dinner are available as set menus and lunch may alternatively be taken à la carte.

Kings Park Rugby, Soccer and Swimming Stadiums are literally across the river, as are the Durban Country Club and Windsor Park Golf Course.

From Durban International Airport, as you leave the airport, turn right at the first set of traffic lights. Turn right again when you see the Durban sign. Drive straight along the freeway and take the Esplanade off-ramp. Turn left into Aliwal Street; continue straight along, Aliwal Street will become NMR Avenue and then Northway as you cross over the Umgeni (Athlone Bridge). The Riverside Hotel is situated on the right.