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The hotel is a 2-storey 19th century Polish palace comprising 24 rooms. It has been meticulously restored and converted into a hotel, making it a mainstay of Krakow tourism. It features the traditional Polish custom of boundless hospitality, combining elegance, discretion and culture with the art of feasting, enjoyment and merrymaking. Built in 1895, the building has a very interesting history. This palatial residence is a valuable relic of late 19th century architecture and art; the interiors feature rich polychromes on plafonds, exquisite architectural details and handsome furnishings. Guests are welcomed into a reception hall with 24-hour check-in and check-out service. Features at this air-conditioned establishment include a hotel safe, cloakroom, lift access, a kiosk, Internet access and a car park. For drinks and dining, guests can enjoy the hotel's own café, bar and pub. There are conference facilities for business travellers, and room and laundry services are on offer.

The cosiness, convenience and comfort of the 24 stylish rooms will satisfy even the most demanding guest. The varied, elegant and harmonious interiors meet the needs of tourists, business travellers, diplomats and families on weekend holidays or longer trips. The décor in the rooms features pastel colours, carefully matched upholstery and custom-made furniture, including double or king-size beds. Every room is en suite and equipped with satellite TV, a radio, hi-fi system, minibar, a safe, direct dial telephone and broadband Internet access. There is a seating area in every room, and in the bathroom, guests will find radiant heating from the floor, a hairdryer, a heated towel rack, bathrobes and a shower. Some rooms come with a bathtub with a separate shower and others with a hot tub. Individually regulated air conditioning and heating come standard in all accommodation.

The hotels restaurant is located on the ground floor, it is opulently decorated and offers a range of European cuisine.

Guests may relax in the hotel sauna.