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This city-hotel offers convenient and comfortable accommodation at exceptional value. It has a variety of rooms ranging from studio hotel rooms to 1 and 2-bedroom motel rooms, 3 well-resourced conference and meeting rooms for the convenience of business guests, as well as the health centre for all of the guests. The hotel is air-conditioned and its facilities include a lobby with hotel safe and currency exchange facilities. There is a café, bar and restaurant on offer at the hotel. Room service and a laundry service are offered at the hotel as well as a car park.

All the rooms at the inn are well-furnished and equipped with a host of amenities to satisfy the most discerning traveller. They are all fitted with an en suite bathroom which has a hairdryer. In addition, a direct dial telephone, TV or satellite/cable TV and tea and coffee making facilities are provided.

The in-house Oaks Restaurant offers a delicious à la carte menu, while the Oaks Cafe and Bar provides some of the best casual dining in Wanganui.

Guests can have a workout at the wonderful gymnasium while the health club and spa is an ideal choice for perfect relaxation. A number of recreation facilities including sunny beaches, a picnic area, bowling, river cruises and Virginia Lake are close by. The Castlecliff Golf Club is about 5 km from the hotel and the Kowhai Children's park and Glen Logie Rose Gardens are about 3 km away. Sarjeant Art Gallery, The Splash Centre and the Opera House are also within a few kilometres of the inn.