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This resort sets the comfort and well being of its guests as a top priority. A broad range of amenities and services and a friendly, experienced team of staff is happy to help at all times. Guests are invited to give their palates a treat in the hotel restaurants, with juicy grilled seafood, western cuisine, Asian specialities and a lavish buffet. As night begins to fall a live band provides the entertainment in ""Black Henry"". Alternatively guests can lay back and relax in the lobby bar, ""The Lounge"". For all who wish to stay connected the business centre offers high-speed Internet access (charges apply). Special arrangements can also be made for a romantic dinner on your own balcony. There is also 24-hour room service, so that guests are never hungry. Lutong's Kid's Club offers a multitude of supervised activities for the little ones. This air-conditioned beach hotel comprises 238 rooms, including some suites. They can be found either in the small holiday villas or in the 2-storey buildings. Other facilities provided by the hotel include an entrance hall with 24-hour reception, a WLAN access point, cycle hire and parking for those arriving by car.

The spacious rooms and suites are decorated in traditional Malaysian style. All rooms are 52 m² and have French doors, which lead to a large balcony, from which guests can enjoy an impressive view of the Andaman Sea or of the peaceful surrounding area. The carefully appointed rooms and suites exude a charming, rustic aura and all modern conveniences, including an electronic safe, a direct dial telephone (for domestic and international calls) and a free local newspaper. If guests open the blinds or romantic shutters that separate the living room from the bathroom, they can enjoy an enchanting view from the bathtub. The 176 completely renovated rooms each come with contemporary fittings, such as a Sheraton Sweet Sleeper Bed (SM), a 29-inch satellite TV and a comfortable day-bed or chaise longue on the balcony. Double rooms come with queen-size beds. There is also a minibar, tea and coffee making facilities, an iron and ironing board and central heating in all accommodation units. Family rooms can also be booked.

Feast offers both indoor air-conditioned dining and Al fresco dining for breakfast and dinner. Lunch is served in the outdoor pavilions or in the air-conditioned comfort of Chime. By night, it takes on a complete change and is Langkawi's hottest night spot, starting with aEosun-downersaE on the terrace, and live entertainment each night. Spice Trader specializes in Indian cuisine, along with all your favourite dishes from around Asia. Offering elegant a la carte dining, Captains Grill is located on the boardwalk, with views to the Andaman Sea. You can choose to dine outside under the stars or in the indoor air-conditioned dining.

The contemporary fitness area, with a view of the Andaman Sea is complete with a gymnasium as well as all the latest equipment, basic yoga classes, a steam room, a sauna and a Jacuzzi. The swimming pool is never-ending, and is an oasis for guests of all ages. In the world-class Chavana Spa (by Mandara Spa) guests can expect to find a wide range of massage services and face and body treatments, administered by trained therapists from Bali. The hotel can organise excursions in the local area, as well as diving courses, island hopping, visits to the marine park, snorkelling tours, jungle trekking, waterfall and mangrove tours and trips to the world-class golf courses close by.