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The well-maintained, owner-managed hotel houses a cosy restaurant serving excellent German cuisine with a garden terrace. Wireless Internet access (wifi) is available throughout the entire hotel - subject to an additional fee. On beautiful summer days there is a garden terrace which looks over the Rhine. The 15-room establishment also offers a lobby with a hotel safe and cloakroom. Guests can relax in the hotel bar, whilst business travellers will appreciate the conference facilities. Room service is provided and for a fee guests can make use of the hotel's laundry service. Vehicles can be left at the car park or garage (the latter is subject to an additional fee) and also for a fee guests can hire bicycles on which to explore Koblenz.

The hotel offers cosy and modern guestrooms (some with a large balcony overlooking the Rhine) and one apartment. All the en suite rooms are equipped with a shower, WC, hairdryer, desk, direct dial telephone, cable TV and wireless Internet access (wifi). A double bed, safe, washing machine and central heating also feature.

A breakfast buffet is served in the morning and there are à la carte and set menu options for dinner.

Golf fans will find the Golf-Club Bad Ems about a 15-minute drive from the establishment.

The reception is open daily from 7 am - 9:30 pm. If guests are due to arrive after 6 pm, they should inform the hotel by telephone.

By car: take the A61 motorway, and then the A48 to Koblenz. Cross the River Rhine via the Pfaffendorfer Brücke bridge and head to the Koblenz-Pfaffendorf quarter, where the hotel is located.