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This welcoming hotel comprises a total of 88 rooms, of which four are junior suites, spread across 14 floors. Facilities on offer include a lobby area, a currency exchange facility and lift access. Guests may also take advantage of the bar, the La Plaza buffet restaurant, Maraka's restaurant, and the public Internet connection. Moreover, it is possible to make use of the room service.

The rooms all come with an en suite bathroom, a direct dial telephone, satellite/ cable TV, a double bed, a hire safe, and centrally regulated air conditioning. Rooms are cleaned, and sheets and towels are changed daily.

La Plaza buffet restaurant serves breakfast, lunch and dinner, while Italian cuisine may be sampled at Maraka's restaurant. The Mirador poolside snack bar on the 14th floor offers both exquisite drinks and beautiful views over the coastline and the entire city.

Every night, famous soul music singers present their songs charged with emotion and nostalgia in the Pico Blanco Cabaret's ""Soul Corner"". In addition to the best in Cuban music, accompanied by the very popular karaoke, there is a special Cuban dance show and a potpourri of typical Cuban humour to make the evenings truly memorable. The hotel grounds feature a swimming pool as well as the Mirador poolside snack bar.