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Hangzhou Sunny Hotel is a 4-star international business hotel with a capacity of 24 floors, 323 refined guest rooms, and 22 stylish suites including a presidential suite and executive suites. Offering characteristic accommodations, catering, conference, entertainment, leisure and other facilities and services, it is the flagship hotel of Sunny Group, the group organization owning the largest number of well-known brand names in the tourism community in Zhejiang Province. Having been awarded as a "well-known tourism brand in China" and "the best star-level hotel in Zhejiang Province" and qualified by the ISO14001 Environment Management System Certification, it is a major player in the hotel and catering communities in Hangzhou.

The hotel provides accommodation services meeting international standard and all rooms come with free broadband Internet access and video-on-demand, making them a comfortable and convenient space for work and leisure. All rooms offer a private bathroom with a shower as well as a king-size or double bed, satellite/cable TV, air conditioning and central heating.

The Kyobashitei Japanese Restaurant, located in the south wing of the second floor of the hotel, offers 65 seats and 2 tatami-styled VIP rooms. The restaurant provides various à la carte food and a banquet service. The delicious food is served with special Japanese wine. The New Shang Garden is located on the third floor of the hotel and has a capacity of 9 VIP rooms and 300 seats. It is the main site for banquets and feasts, providing traditional Hanghzou-style food and newly invented dishes, seafood, and local specialities.

This hotel features a health club located in building B of the hotel, where guests can relax and enjoy simulated golf practice, bowling, table tennis, swimming, a sauna and other activities.