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The hotel features magnificent style and delicate decoration, with all necessary and advanced facilities, such as a lobby bar and restaurants with Chinese and Western-style cuisine, as well as a conference hall, business centre and entertainment club. The hotel's sightseeing suite offers bird's eye views of the Bund scenery, Huangpu River, Jinmao Mansion and the Orient Pearl TV Tower. In addition to a lobby area with lift access to the upper floors, further facilities available to guests at this air-conditioned business hotel include a breakfast room and dining room. Room and laundry services are provided for additional fees.

The hotel features 192 well appointed rooms, including standard rooms and deluxe suites. Guest rooms are warm, comfortable, spacious and bright. The hotel also provides modern communication facilities, such as a direct dial telephone, Internet access and a satellite TV. Further standard features of accommodation units include a minibar, tea and coffee making facilities, a double bed and centrally regulated air conditioning.

The Chinese restaurant is decorated in modern style, serving various kind of Chinese food, especially Shanghai flavors. And the western-style restaurant is pleasantly designed in an atrium style, serving simple western food.

Those looking to stay in shape can enjoy a workout at the hotel gym.