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Covering an area of 45,000 m², this hotel is the first construction project to comprise of 2 multi-storey buildings, which are named Tianzi and Tianmen. It has also received multiple domestic and international hospitality awards. Fully air-conditioned, the hotel features a lobby with a 24-hour reception and check-out service, bar and lift access. There is a restaurant and games room on site and business guests will appreciate the conference facilities available to them. WLAN Internet access is also provided throughout public areas and room and laundry services are available.

The hotel offers more than 300 rooms and suites, all equipped with high-speed Internet access, direct dial telephones, individually regulated air conditioning and heating and colour satellite/cable TV with a 24-hour movie channel. They feature en suite bathrooms with a shower, bathtub and hairdryer and further in-room amenities include double beds and tea and coffee making facilities. In-room safes also feature.

The hotel features a Western-style and Chinese restaurant. A breakfast buffet is served and à la carte and set menu options are available for lunch and dinner.

For an additional fee, guests may enjoy the use of the sauna or a relaxing massage treatment. Those looking to let their hair down can sing along to their favourite songs in the karaoke room.