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The 23-floor hotel comprises 300 guest rooms and offers a wide range of facilities ensuring its guests enjoy a comfortable stay, including the Golden Lily ballroom on the 17th floor, and 4 meeting and conference rooms on the 16th floor. The meeting rooms have been designed with state-of-the-art of technology to facilitate important conference events and are an ideal venue for all kinds of meetings. Guests of this air-conditioned hotel are welcomed in the lobby with lift access. It also features a games room and Internet access. Food and drink are served in the bar, café and restaurant. For an additional fee, guests can take advantage of the room and laundry services provided.

The luxurious rooms and suites are equipped with air conditioning, broadband Internet access, satellite TV, VOD, a minibar, fridge and in-room safe. They are en suite with a separate shower and bath. A telephone and tea and coffee making facilities also feature.

The Champs-Elysees Coffee Shop, Lily Chinese Restaurant, Lilang Food Street and Aroma Cake House serve a wide selection of cuisine, and the chefs produce signature dishes that promise guests a memorable dining experience. The Vienna Lobby Bar and Eden Executive Lounge are the perfect spots for an evening date or an informal gathering. Breakfast is served each morning, while set menu lunch and dinner are served at midday and in the evening.

The hotel's Cactus health club features a gym, outdoor swimming pool and a tennis court, which provides the perfect venue for guests looking to get in shape. For an additional fee, guests can relax in the sauna.