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This garden-style business hotel offers a total of 400 guest rooms and luxurious suites. It is renowned for its hospitality and impeccable service. Facilities at this air-conditioned establishment include a lobby, 24-hour reception and check-out service, a hotel safe and lift access to the rooms. There is a bar and a restaurant within the hotel. Room service and a laundry service are offered, and guests may make use of the car park (all for a fee).

All of the rooms are professionally designed to provide an ambiance of harmony and comfort. A wide bay window in each room commands a perfect view of Chang An town. The rooms offer an en suite bathroom with a shower, bath and hairdryer. Other in-room amenities include a direct dial telephone, satellite/cable TV, Internet access, a safe, minibar and tea and coffee making facilities. Each room has air conditioning.

The hotel has six restaurants and bars, including a Chinese restaurant, western restaurant, Japanese restaurant, the Captain's Bar and the Botany Lobby Lounge.

The hotel has a sauna (for a fee), table tennis, pool/snooker room and a chess room. Guests can take a refreshing dip in the outdoor swimming pool (for a fee), work out with the state-of-the-art exercise equipment in the gym and relax in the steam room or the hot tub.