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This city hotel was renovated in 2003 and offers 124 rooms in total spread across 2 floors. It is air-conditioned and has a lobby, 24-hour reception, hotel safe, currency exchange facility, a bar, full-service restaurant, lounge, games room, as well as room and laundry service. In order to satisfy the corporate traveller's needs the hotel also has 9 conference rooms and 2 ballrooms. For guests' convenience high-speed Internet/WLAN access is offered in the lobby, restaurant, lounge and business centre. Several parks offer playgrounds for kids.

All of the beautifully appointed rooms come with an en suite bathroom with hairdryer, direct dial telephone, high-speed Internet access, a radio, cable TV with 53 free channels and more than 200 movies on demand on pay-per-view channels. To make long term and family stays more comfortable the rooms also include a microwave, fridge, coffee maker, complimentary coffee, free voicemail, individually adjustable heating/air conditioning system and an iron and board. Double or king-size beds come as standard.

Breakfast is served as a continental-style buffet, while lunch is available à la carte. Dinner is offered à la carte or from a set menu.

Guests may take advantage of the large heated indoor pool and the gym facilities. Known as the Forrest City, London offers several parks with long pathways for walking, running or biking, as well as green open fields and several sport fields such as soccer, tennis, volleyball and basketball. During winter time, Victoria Park and Convent Market Garden offer an outdoor ice-rink for ice-skating and hockey. There are also several arenas for indoor hockey.

Travelling from the east, take exit 186 B/Exeter Road on Highway 401. Take a left into the hotel entrance. Travelling from the west on 401 take exit 186. Take a left at the first set of lights. Turn right onto Exeter Road, and then a right into the hotel's entrance.