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The hotel offers full service amenities including free high-speed Internet access, free local calls and a free weekday newspaper. This is a pet-friendly hotel with a total of 118 rooms. Business travellers will appreciate access to copy and fax services. A meeting room is available and can accommodate any size group from two up to 35 people in a variety of different setups. Accompanying conference facilities are on hand. Cold weather hook-ups, a valet cleaning service and a guest laundry facility are available. The hotel also offers a 100% Satisfaction Guarantee. With a prime location, spacious suites and luxurious amenities, the hotel provides relaxing accommodation in the London area.

The bright, spacious and tastefully appointed two-room suites provide the best in convenience and relaxation. Guests will find it easy to relax in the living room, furnished with a sofa bed, cable television and a dining/work table. Beyond French doors lies the bedroom, with either one king-size bed or two double beds. This room also includes a second television, en suite bathroom and vanity area. The hotel also offers extended-stay suites with microwaves, toaster ovens, kettles and a stock of dishes, cutlery and other necessities. Irons and ironing boards are also provided in rooms. Non-smoking and disability-accessible rooms can be requested.

The hotel serves a free continental breakfast each morning.