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The air-conditioned hotel offers a wide range of facilities assuring its guests a comfortable stay. Guests are welcomed in the lobby at the 24-hour reception which offers a 24-hour check-out service. Lift access is provided. Currency exchange facilities, luggage storage, and laundry services are provided. Valuables may be stored in the hotel safe and reading material taken from the newspaper stand. Staff at the front desk can arrange massage treatments and tour bookings. There is also a hairdressing salon and TV lounge on site. The business centre offers fax and translation services. Food and drink are served in the café and restaurant, and for an additional fee guests can take advantage of the room service provided. Vehicles may be left at the car park, and there is a bicycle hire service for guests looking to explore the local area on two wheels. The hotel also provides free WLAN Internet access and a free airport pick-up service.

Rooms are fully equipped with modern facilities, including individually controlled air conditioning, cable TV with satellite channels and an en suite bathroom featuring a bathtub with a hot and cold shower, plus a hairdryer. A double or king-size bed and a telephone come in all rooms, as does a kitchenette with a fridge, tea and coffee making facilities and a minibar. Guests can stay connected thanks to the hotel's Internet access, and can make use of the in-room safe. An ironing set is also provided in the accommodation.

The hotel also has a restaurant offering fantastically warm service and serving delicious Cambodian and Western cuisine in a comfortable setting. Guests can wake up to breakfast at the hotel.

Guests can enjoy a massage treatment at the hotel.

The hotel offers free pick up services from the airport and the bus station that can be arranged before arrival.