The city hotel has many unique characteristics that make it the best option for guests' business or holiday trips to Mexico. The premises are air-conditioned and guests are welcomed in a lobby with 24-hour reception and check-out service. It has 179 rooms, free access to high-speed wireless Internet, Vitrales Bar, an express laundry service, room service, a smoking area, medical attention and a children's area. Facilities also include a hotel safe, currency exchange, a cloakroom, TV lounge and lift access to the upper floors. Guests can dine in the cafe or restaurant. Conference facilities are available to business travellers and those guests who are arriving by car may park their vehicle in the hotel's car park.
The hotel is located in Ramos Arizpe, and is only 5 minutes from the historical centre and from other industrial parks where important companies are located. The hotel is located 15 minutes from the Plan de Guadalupe International Airport.