Featuring 143 spacious and luxurious guestrooms and suites, the city hotel offers luxurious and high class standard accommodation. Guests are welcomed in a 24 hour reception service and check-out, as well as a hotel safety. The amenities are provided in this hotel comprise TV lounge, restaurant, room service and laundry, as well as an internet access. This hotel is the only historical hotel in Surabaya featuring banquet and conference facilities for up to 450 people, and fully equipped business center, a comprehensive health club offering a gym, tennis court and one swimming pool.
Located on Jalan Tunjungan in East Java, the hotel is close to the center of Surabaya and shopping centers (Surabaya Indah Shopping Center and Plaza Tunjungan). Its location makes this hotel popular for both business and leisure travellers. Garden City Municipal Airport is approximately 20 km away from the establishment.