The hotel has all the facilities of any Quinta Real hotel, combined with features touching on the culture, tradition and architecture of the local area. The decor is characterised by colours, textures and local materials reflecting the best qualities of Mexico. Established in 2006, this hotel comprises a total of 232 rooms spread over 3 floors, of which 4 are junior suites, 113 are suites and one is a designated wheelchair accessible room. Guests are offered a 24-hour reception desk in the lobby, along with a hotel safe, a currency exchange and lift access. In addition this air-conditioned city hotel has a newspaper stand, a café, a bar, a restaurant, conference services, public Internet access and a WLAN access point. Room and laundry services are also provided and a car park and garage are available for those arriving by car.
The hotel is in one of the best tourist and commercial districts of the city. It is situated just 5 minutes from the convention centre. There are also various restaurants, bars, nightclubs as well as shopping opportunities in the tourist city centre just 1 km away. In a radius of approximately 1 km guests will also find major sights such as the Parque Museo de la Venta and the Centro Administrativo Pemex. The Parque Yumká and the zoological safari park are approximately 16 km away, and the hotel is 18 km from Capitan Carlos Rovirosa Airport.