This city hotel comprises a total of 443 rooms. Apart from being Penang's premier business hotel, this establishment is also the main convention centre in Georgetown. Its rooms and suites offer the complete range of amenities one would expect from a modern hotel. The services and facilities available at this air-conditioned establishment include a 24-hour reception desk, a hotel safe, a currency exchange facility, lift access, a hairdresser, a restaurant, conference facilities, free Wifi/Broadband Internet access and a car park. Guests may also take advantage of the room and laundry services.
The hotel is conveniently located adjacent to one of the town's best shopping centres, while many businesses and tourist sights are within walking distance. It is a 10-minute drive to the centre of Georgetown, a 15-minute drive to the tourism centre of Khoo Kongsi and a 25-minute drive to the beach at Batu Ferringhi. The hotel is also 20 minutes from Penang International Airport.