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The services and facilities at the hotel are very basic in the sense that the hotel has an express concept meaning that the service is the basic accommodation experience with no frills or extras. The services and facilities on offer include a restaurant, bar, complementary on-site parking, a business centre and full conference and banqueting facilities. Same-day laundry service and indoor games are available at the reception. Since this is an express hotel offering limited service, all 104 rooms are the same.
The Limpopo River is the natural boundary between Zimbabwe and its southern neighbour, South Africa. The town of Beitbridge is the border post between the two countries. It is Zimbabwe's busiest gateway with a regular and large flow of goods and people making the crossing between the two countries each day. Almost equidistant between Harare and Johannesburg, African Sun saw the need for a convenient and moderately priced stopover and opened the hotel in the border town in 1998.