This large spa and thermal hotel caters for conferences and leisure guests alike and offers a range of facilities. In addition there is organised entertainment and the hotel has wired and wireless Internet access. There is a children's playground and a games room for children. For wining and dining there is a restaurant and café, and for leisure there is a bar and also a nightclub. There are a total of 85 rooms at this spa complex. Guests are welcomed in the lobby with 24-hour reception and check-out services. Facilities include air conditioning, a hotel safe, currency exchange, lift access to the upper floors, a hairdressing salon, TV lounge, conference facilities and a car park. The room and laundry services are available for an additional fee.
The hotel is located in Pamukçu, approximately 14 km from the centre of Balikesir in northwest Turkey. The area is famous for its natural source of thermal water which is used in the hotel's pools and spa. There are a number of restaurants, bars, shops and a bus station in Balikesir. Adnan Menderes Airport is about 195 km away.