This air-conditioned hotel has a total of 326 rooms and 79 bungalows. The lobby houses an open-air, 24-hour reception desk, a hotel safe and a currency exchange counter. Dining options within the hotel include a café, a coffee shop and an air-conditioned à la carte restaurant, with highchairs for children. Further facilities include a newspaper stand, a small supermarket, various shops and a hairdressing salon. For younger guests, there is a kids' club, playroom and playground. In addition, there is a TV room and public Internet access. Business guests are offered various rooms for conferences, conventions and meetings. A tailoring service, a library and a babysitting service round off the services on offer. Guests may also take advantage of the in-house laundry service. Those arriving by car may park in the hotel car park.
The hotel complex is set over 13 hectares in Patong beach, which is around 350 m away. The renowned entertainment district of Patong is only a 10-minute walk away. Phuket is some 20 minutes away by car and Phuket airport can be reached in 45 minutes using public transport.