Renovated in 2011, this city hotel offers numerous services and facilities. The services offered include air conditioning in strategic areas, a 24-hour check-out service at the 24-hour reception, a hotel safe and currency exchange facilities. Wireless Internet access is also provided, as are room service and laundry services. Food and drink are served at the café, bar and restaurant. Conference rooms and facilities are provided, and there is both a car park and garage where guests may leave their vehicles.
The hotel is situated in a convenient location, as its surrounding area is home to shopping malls, banks, hospitals, money exchange facilities, restaurants, offices and bars. The hotel is just 10 minutes from the area's cleanest and most beautiful beaches. Tourist attractions in the local area which guests may wish to visit include the Park Xcaret, Xel-Ha and Xplore. The nearest local transport links and centre of Cancun can be reached in around a 10-minute walk from the establishment.