Everything is designed to make the guest feel comfortable and the atmosphere is both gracious and refined, yet relaxing. The staff are extremely helpful and all standards are exceeded for a hotel of this class.The hotel provides a free shuttle bus between the hotel and Umeda.
Exterior: The building is a large 23-storey brown building with metalic accents on the top of the building.
Lobby: The lobby is divided into two floors. As soon as the guests walk through the door, they will notice the fresh fragrance of aromatheropy promoting a relaxing feel to both lobby areas. The first floor has sitting areas and a cloak room. The actual check-in lobby is on the second floor. Both lobbies are extremely spacious, with plenty of plush seating, amidst a decor of traditional japanese and modern touches.
The hotel is located in the east of the city. A complementary shuttle bus service to and from Osaka Railway Station, with train connections to nearby Kyoto and Nara, is offered. Osaka's main sights are also easily accessible from nearby Sakuranomiya Railway Station (5 minutes away on foot). Osaka Castle is just 5 minutes by train and Universal Studios Japan theme park is 15 minutes away. Shitennoji Temple is 20 minutes away by public transport and Kaiyukan Aquarium can be reached in 30 minutes. The hotel is a 20-minute drive from Shin Osaka railway station, where there are bullet train connections to Kyoto, Tokyo and Hiroshima.