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The airport hotel offers complimentary wireless, high-speed Internet access throughout the hotel. It also includes a six-storey atrium lobby and an indoor tropical swimming pool with a waterfall. Guests are welcomed with a 24-hour reception service. The hotel offers 236 rooms. Facilities include a hotel safe, cloakroom and lift access. Furthermore, there is a newspaper stand, bar and a restaurant. The hotel prides itself on first-class service and a handsome appearance and offers 17 renovated meeting rooms for groups of two to 600. Guests can also take advantage of the room and laundry services on offer. Complimentary transportation is provided within an 8 km radius of the hotel and those guests who are arriving by car may leave their vehicle in the hotel's car park.

The hotel offers 236 air-conditioned accommodation units. Each room has an en suite bathroom with a shower, bath and a hairdryer. Guests can enjoy a good night's rest on their double or king-size bed. Facilities include a direct dial telephone, 37-inch high-definition television with satellite channels, a radio, hi-fi and wireless Internet access. There is also a safe, tea and coffee making facilities and an ironing set. Individually regulated air conditioning and individually regulated heating are standard features in all accommodation units. Additionally, rooms include electronic check-out.

Cooper's Restaurant offers an exciting dinner menu with a wine list featuring over 30 selections. Landings is the hotel's full-service lounge which offers complimentary hors d'oeuvres nightly.

An indoor pool and a Spa tub are on site. Other recreational amenities include a fitness facility.

Connected to Knoxville McGhee Tyson Airport by a covered walkway, The hotel is just 12 miles from downtown Knoxville. From 40 West or 75 South, take exit 386 B (Airport, Alcoa Hwy/129) and the Hotel will be about 12 miles on the right.