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The hotel predates even the Tudor monarchs by some 35 years, having been built in 1450. Its original timber work, both outside and inside, is unusually well preserved. That of the exterior was discovered in 1935 when a hundred year-old brick façade was removed. A 'Wildman' or 'Woodwose' is carved onto a beam in the lounge, a mysterious being frequently depicted in the decoration of the middle ages, reputedly to ward off evil spirits. Guests are aware of the ancient history of the building as soon as they walk into the entrance hall. Massive moulded oak beams dominate the reception area and the original part of the building. During the coaching era this was the principal posting house of the town and a stopping place for coaches from London, Bury St Edmunds and Norwich. Today guests can still sit back and enjoy the beautiful Elizabethan fireplace in the lounge and the antique carvings in the Cordell Restaurant. The hotel comprises a total of 25 guest rooms and is non-smoking throughout. Facilities on offer include a bar, Internet access and ample parking for those arriving by car.

The comfortable en suite bedrooms each include a telephone, daily housekeeping, a TV and tea and coffee making facilities. A shower, a bathtub, a double bed, a radio, Internet access and an iron and ironing board all come as standard.

The in-house restaurant is renowned for its excellent cuisine and the chef's specialities. The Cordell and Kentwell restaurants serve many delicious dishes, complemented by an excellent selection of fine wines. Lunchtime snacks are available in the bar and during the afternoon cream teas can be served in the courtyard. For relaxation guests can sit in one of the comfortable furnished lounges beside one of the huge Elizabethan fireplaces.

By Car: From the M11 take Junction 8 and follow the A120 to Braintree. Follow the A131 to Sudbury. From Sudbury follow the signs to Long Melford (approx 3 km). The hotel is on the main street, with parking at the front and back.