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This traditional coaching inn has been an important landmark of historic Hitchin since the 1500s and is a favourite with locals, businessmen and leisure travellers alike who come to enjoy the excellent meals on offer here. Facilities available to guests at this 32-room, historic hotel include a reception area, bar, restaurant and Internet access. Guests arriving by car may use the hotel's car park. The hotel is a non-smoking establishment.

In addition to a bathtub/shower, all of the hotel's comfortable en suite bedrooms feature a CD player as standard, as well as an iron and ironing board for guests' convenience. Other in-room amenities include a direct dial telephone, TV set, radio and tea and coffee making facilities. Two feature rooms, including one with a four-poster bed, are also available. Wireless Internet is available throughout the hotel (fees may apply).

The hotel restaurant serves a wide range of food from around the world in addition to traditional English favourites. Cromwells bar is a thriving nightspot frequented by locals and guests alike. Bed and breakfast stays are available to be booked.

By car: from the A1(M) junction 8, take the A602 to Hitchin. At the first roundabout, take the fourth exit turning down Hitchin Hill and go straight over at the mini roundabout (Queen's Street). Then take the second left, Biggin Lane, and follow the road past the market to enter the car park at the rear of the hotel.