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This traditional city hotel comprises 101 rooms. It is situated on a large landmark site in one of St. Helier's best residential areas and is easy to find if travelling independently. The hotel's facilities include a superb indoor swimming pool complex and purpose-built playroom for young children and, of course, regular evening entertainment. Guests are welcomed into the hotel lobby, which features a 24-hour reception and check-out service, as well as a hotel safe and lift access. Further facilities include a bar and a restaurant and, for a fee, guests can take advantage of laundry services. Bikes are available for hire, and guests arriving by car can park their vehicles at the nearby car park (fees apply).

In addition to a private bathroom with a bath or shower and a hairdryer, the hotel's traditional rooms each include tea and coffee making facilities, as well as a television and a telephone. Further features include an in-room safe and a radio, as well as an iron and ironing board and central heating. A terrace also comes as standard.

Guests are invited to help themselves from a buffet offering both hot and cold options at breakfast. Bar meals are available at lunchtime and a table d'hote menu is served in the restaurant each evening.

There is an indoor swimming pool complex with a children's pool and sun loungers and parasols. A children's playroom and outdoor sun terrace also feature. The hotel also runs a varied entertainment programme (approximately 5 nights a week) from May until September (subject to availability). The nearest golf course is 5 km away.

Hotel reception is manned 24 hours a day, and a night porter is on duty from midnight onwards.

When exiting the airport you will immediately arrive at a traffic island. Keep left and go straight on following the B36. Stay on this road until you reach a junction, then turn right onto the A12 (Beaumont Hill). Follow Beaumont Hill as far as you can go until you reach the junction, then turn left on to the A1 (the main coastal road into St Helier). Follow this coast road until you approach the Grand Hotel on your left-hand side. Turn left before the hotel (keeping Victoria's restaurant on your right-hand side). Follow this road until you reach the junction, then turn right. Keep to the right and follow the ring road, then immediately get in left-hand lane and take the first left onto Rouge Bouillon. Follow this past the police station on the right until you reach the large island at the end of the road, where the hotel is situated.