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The apartment hotel provides the same sleek, understated style and attentive bespoke service that originated from their hotel namesake the Metropolitan, Park Lane. It is extremely spacious, covering over 1100 square feet and exploiting an abundance of natural light. They also share many of the hotel's amenities, including complimentary wifi and high-speed Internet access, entry to the exclusive members-only Met Bar and access to COMO Shambhala Urban Escape. Renovated in 2009, the hotel offers a total of 19 apartments. Guests are welcomed in a lobby with 24-hour reception and check-out services, a hotel safe and currency exchange facilities, as well as a cloakroom and lift access. The hotel features an on-site café, bar and restaurant. The conference facilities may be of use to business guests, while 24-hour room laundry services are also provided (fees may apply). For an additional fee, those arriving by car may take advantage of the car park.

All the apartments are modern, airy and capacious, covering a minimum of 1100 square feet. All units have 2 bedrooms. The master bedroom offers a large, marble en suite bathroom. The generous sizes provide enough space for social gatherings and small meetings. The apartments are equipped with a shower/bathtub, hairdryer and a double or king-size bed, as well as a direct dial telephone, satellite/cable TV, radio, hi-fi and Internet access. Private safes are provided, and the kitchens have a fridge, cooker, microwave and tea and coffee making facilities. The washing machine and ironing set provide guests with further convenience, and individually regulated air conditioning and heating ensure guests' comfort.

Breakfast is available on a daily basis in the restaurant or via room service for an additional charge. In addition, lunch and dinners are served in the restaurant and bar or through room service for an additional charge.

Apartment guests can use all the facilities of the hotel, such as Met bar, Nobu, gym and spa facilities providing massage and spa treatments (fees may apply). There is also a steam room.

Maid service is Monday to Friday and towels and linens are changed three times a week.

By car: depart from London Heathrow Airport and take the first exit onto Bolton's Lane at the roundabout. Turn left onto Bath Road A4. At the roundabout, take the first exit onto The Parkway A312. At the roundabout, take the fourth exit onto Slip Road (M4 J3). Continue onto the M4. Continue onto Great West Road A4. At the roundabout, take the second exit onto Great West Road A4. Continue onto the A4. Bear left onto Brompton Road A4. Bear right onto Knightsbridge A4. Continue onto the A4. Turn left onto Down Street. Turn left onto Hertford Street where the hotel is located.