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This family-friendly hotel, non smoking throughout comprises a total of 223 spacious rooms with air conditioning, as well as one of the largest hotel leisure clubs in London. Fully air-conditioned, the hotel features a lobby with 24-hour reception and check-out service, hotel safe, currency exchange facilities, cloakroom and lift access. Meanwhile, guests can relax in Café Maurice and dine in Fratelli's restaurant, featuring specialty pizzas and à la carte Italian cuisine. There is a bar on site, as well as 6 meeting rooms and a ballroom for conferences or weddings with impeccable catering. WLAN Internet access is available for a fee, room and laundry services are provided, and guests arriving by car can leave their vehicles in the car park.

Rooms feature luxury bedding, designer duvets and fluffy pillows. The rooms are en suite with bathtub/shower and include amenities like hairdryer, direct dial telephone with voicemail, satellite TV, radio, Internet access and a desk. A fridge, tea and coffee making facilities, ironing set and a hire safe (fees apply) are also available. King-size beds, heating and individually regulated air conditioning units complete the room facilities. Quad and Triple rooms have two double beds.

The restaurant has a strong Italian influence and a wide and varied menu. There is also a bar where live music performed regularly. The breakfast area is on a galleried level overlooking the bar. There is also a cafe/lounge bar with large, very comfortable sofas and armchairs.

The hotel grounds include an indoor heated swimming pool, a poolside snack bar, a sauna and a gym.

From the West: Take the M4 then A4 into central London. At Hyde Park corner turn North onto Park Lane (A4202). At the roundabout take the 2nd exit, north onto the A5. The hotel is located on the right-hand side. From the South: Take M23 to Central London, join M25 clock-wise and follow to M4 junction to Central London and follow through to Marble Arch and at large roundabout follow A5 Edgware road to Kilburn. The hotel is 3.2 km from Marble Arch on the right-hand side at the top of Maida Vale. Kilburn Park Underground Station is a 5-minute walk from the hotel and Maida Vale Station is a 10-minute walk. Both are on the Bakerloo Line and give direct access to Paddington Station. From the North: Take the M1 southbound to the end of the motorway. At the roundabout take the 3rd exit, cross under the railway arches bearing left and then travel south on the A5. The hotel is approximately 8 km on the left-hand side. From the East: Follow the A1020 to Royal Docks, and then the A1202 to Whitechapel via Old Street. Take the direction of Euston on the A501 to Marylebone Station. The hotel is 3.2 km from the station on the A5.