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The elegant award-winning Victorian boutique townhouse features stylish decor, with fine fabrics, original art and handpicked antique furniture. The hotel was built in 1880 and comprises a total of 28 guest rooms. With warm and personable service that cannot be matched, guests feel more like friends when they stay at this hotel. The air-conditioned property welcomes guests in a lobby with 24-hour reception and check-out service. Facilities on offer to guests include a hotel safe, currency exchange facilities, a cloakroom, lift access and a newspaper stand. Meals may be taken in the breakfast/dining room. In addition, WLAN Internet access, 24-hour room service, a laundry service and a car park (for a fee) are at guests' disposal.

Each of the elegant individually designed guest rooms is a haven of luxury and comfort. Room and suites feel warm and homely because they are filled with fabrics, furnishings and artworks. Some rooms overlook the private gardens and some overlook the historic mews. All rooms have en suite marble bathrooms with a power shower, bath and hairdryer. The air conditioning and heating are individually regulated to ensure guests' comfort. Rooms with either double or king-size beds are available. All rooms are additionally equipped with a direct dial telephone, satellite/cable TV, Internet access, a safe, a minibar, tea and coffee making facilities and an ironing set.

A full continental breakfast buffet and home-cooked full English breakfasts are all served in the elegant dining room. The hotel also offers daily afternoon tea.

Knightsbridge and South Kensington are the nearest Underground stations, on the Piccadilly Line from London Heathrow. Guests have full access from motorways from airports and train stations and into the West End within minutes by car, taxi and public transport.