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The hotel offers 107 well-appointed guestrooms and suites with exterior entry spread across 2 floors. It has a lobby, 24-hour reception and check-out service, a café, conference facilities, Internet and WLAN access, as well as a laundry service. After a long day of hiking trails or skiing in Jasper National Park, award-winning Embers Steakhouse is the ideal place for a delicious meal in a relaxing atmosphere. Alternatively, if guests are looking for a more intimate venue with a cozy fireplace and plush sofas, Fireside Lounge is a great place for cocktails and appetizers in a peaceful setting. Parking facilities are available to guests arriving by car.

All rooms are well appointed with cable television, direct dial telephone with voice mail, clock radio, complimentary in-room coffee, iron & ironing board, hairdryer and a full bathroom with a standard selection of in-room personal care amenities. The standard rooms are spacious and offer either a king, queen or two double beds. Some standard rooms have air conditioning. The deluxe rooms are oversize and feature two queen beds and double sofa bed and are located at ground or second level. All rooms are non-smoking. Some wheelchair accessible rooms available on request.

Embers Steakhouse with great views of the Rocky Mountains and occasional wildlife sightings boasts of a superior selection of award-winning menu items with a great wine list and is renowned for its signature AAA Alberta Beef dishes. The Fireside Lounge is an intimate, relaxing venue with plush sofas, a cozy fireplace where guests can enjoy a pre-dinner cocktail or hors d'oeuvres.

All guests have access to the heated indoor pool, sauna and the indoor and outdoor hot tubs. Hiking and skiing are offered in the national park.

The hotel is at 86 Connaught Drive. Take hwy 16 east from Edmonton/Grand Prairie/Edson/Hinton. Hwy 16 has a marked merge lane directing leading into Jasper and onto Connaught Drive. The lodge is the second hotel on the right, just after an Esso station. Take hwy 93 north from Banff/Lake Louise/Icefields Parkway. Hwy 93 will turn into Connaught Drive after a set of traffic lights at the hwy 16 intersection. This is the 900 block of Connaught Drive. Proceed across town and watch for the 2nd Esso station. The lodge is just after this, on the left-hand side.