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This historical hotel comprises a total of 184 guest rooms and suites spread across 5 storeys. Fully air-conditioned, the establishment welcomes its guests into a lobby with 24-hour reception and check-out service, hotel safe, currency exchange facilities and a cloakroom. On-site facilities include lift access, a newspaper stand, a casino, a TV lounge, shops and a beauty salon. Dining options include a café, pub and restaurant, as well as the Lobby Bar Pliska, offering drinks and cocktails for every taste, and the Angel's Night Club and Casino Club Sofia. The hotel features a business centre with conference facilities and WLAN Internet access, and room and laundry services are available, although the latter incurs a fee. Guests arriving by car can leave their vehicles in the nearby car park.

This marvellous hotel offers a range of splendid, soundproofed rooms and suites, including one Presidential Suite, 17 spacious suites, 17 Smart Rooms and 71 non-smoking rooms. All of the accommodation units are exquisitely appointed and feature individually regulated air conditioning/heating, a direct dial telephone, satellite and pay TV, a radio, windows that open, a high ceiling, a sprinkler system, a message alert system, a minibar/fridge and 24-hour security. Other facilities include double/king-size beds, a hifi, tea and coffee making facilities, an ironing set and a safe. The bathrooms come with a shower/bathtub, a hairdryer and bathroom amenities. A daily turndown service and mineral water are provided for each room and balconies/terraces are available.

The restaurant is located on the ground floor adjacent to the lobby. It is a large, airy room with views over the square in front of the hotel. Once again, the classical style and sumptuous surroundings are to the fore and blend perfectly with the grandeur of this hotel.

The hotel offers a health club, complete with a gym and saunas for relaxation. Fees apply for the saunas, as well as for the hot tubs, steam room and massage service. A swimming pool can also be found on site.

From Kalotina (West): Take the E80 to Konstantin Velichkov Boulevard and turn right. Proceed for 3 blocks, and then turn left onto Todor Alexandrov Boulevard. The hotel is located at the end of the boulevard, opposite the statue of Sofia. From Plovdiv (East): Take the E80 to Tsarigradsko Shosse and Tsar Osvoboditel Boulevard. Turn left onto Rakovski Street. After 3 blocks, turn onto General Gourko Street. Continue for 6 blocks, and then turn right onto Vitosha Boulevard. The hotel is located in Sveta Nedelya Square. From Thessaloniki (South): Take the E79 to Tsar Boris III Boulevard. Proceed to Macedonia Square and turn left onto Christo Botev Boulevard. Continue for 3 blocks to the first traffic light and turn right onto Stamboliiski Boulevard. The hotel is located at the end of the road. From Sofia International Airport: Take the Tzarigradsko Shausse Boulevard, continue past the University of Sofia and bear right until coming to Knyaz Dondoukov Boulevard. Continue straight towards Sveta Nedelya Square. The hotel is located on the left-hand side of the square.